Having worked in the NHS since 1997, Robin understands the challenges NHS staff face and is excited to be leading the Happier Working Lives programme for NHS Elect, which uses quality improvement tools to improve working lives across the NHS. Robin has supported hundreds of teams across the country and enjoys facilitating team away days, workshops and development sessions. Robin is a trained coach and supports quality improvement coaches across the NHS. Recent Accomplishments: Robin leads the quality improvement faculty at NHS Elect and is passionate about supporting organisations to design and deliver organisation-wide QI improvement initiatives. A graduate from the NHS management training scheme in 2002, he has an MSc in Health Care Policy and Management.
He is an accomplished facilitator and enjoys the challenge of working with teams to bring about improvements for patients and staff. He has a genuine understanding of the competing demands of operational health care management and the challenge of meaningfully engaging clinicians in quality improvement. How he can help you: Organisational Development: Leadership Development: Team Building Having Difficult Conversations Psychological Resilience.Įmail: Having worked in various senior NHS management roles, Robin combines a realistic outlook with the latest change management thinking to achieve results.
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Recent Accomplishments: Analysing the structure and culture of a community services organisation designing & delivering resilience workshops designing and delivering a strengths based programme at Guy’s & St Thomas’ NHS Foundation Trust to enable a senior manager to implement appraisal based incremental progression consulting with NHS England and a number of members on culture change developing departmental strategies through Strategy Mapping workshops at Whittington Health NHS Trust “Polarity Management” work with CCGs chairs to understand how to get the benefits of both large scale primary care centres and small GP practices. I live in Twickenham and the things that make life worth living for me are my wife, my daughters and a small collection of guitars. I joined NHS Elect in 2004 for what was intended to be 18 months getting an understanding of how the Department of Health interacted with the NHS but quickly found that the work was purposeful and enjoyable with the added bonus that my colleagues became friends.Īfter completing the MSc in Organisational Development at Roffey Park Institute I developed a career focusing on leadership development with a particular emphasis on behavioural and cultural factors like resilience, conflict management, influencing and creativity.
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Like many OD practitioners, I came to the job via a circuitous path which included spells as a nursing auxiliary, building site labourer and IT salesman before joining the NHS Management Training Scheme in the mid ‘90s and embarking on a series of management jobs spanning operations, transformation, performance management and capital projects.
A nice part of the job is that I get to work with pretty much every level of colleague who’s involved in leadership from team leaders to Board members. On a day to day basis that sees me dividing my team between designing and delivering leadership development programmes across the NHS and facilitating groups who want to work on issues like team building, culture change, debriefing, strategic planning, and conflict.
Biography: I’m Jim Timpson and I lead our Organisational Development Faculty.
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